✨ How Payments, Cancellations & Add-Ons Work (The "Friendly Version")

We like to keep things clear and simple — no fine print hidden in the corners. Here’s how it all works when you book a Curio Italia adventure:

💳 Payment Schedule

Booking is easy and flexible — you’ve got two ways to pay:

• Option 1: Easy Three-Part Plan
  • $50 deposit today (refundable for 15 days).
  • 1st payment: 120 days before departure (1/3 of the balance).
  • 2nd payment: 90 days before departure (1/3 of the balance).
  • 3rd payment: 60 days before departure (final 1/3).
• Option 2: Pay in Full Upfront
  • Want to be done with it? Pay everything (after your $50 deposit) right away.
  • You still get the same refund protections if you cancel.

Booked late? If you join after some payment dates have passed, you’ll just need to catch up within 15 days — or pay in full at booking.  (We always recommend travel insurance for last-minute plans!).  Keep in mind:

If you book within 60 days of departure, the deposit PLUS full balance is due right away. Because you’re already close to the travel date, cancellations follow the same refund & credit rules as the cancellation and refunds shown as follows.

🛑 Cancellation & Refunds

Life happens, and we get it. Here’s what refunds and credits look like:

Refunds/credits are processed within 14 business days. Credits can be used on a future Curio Italia trip within 24 months.

👥 Minimum Group Size

Nearly of our tours need at least 6 guests to run.

• If that minimum isn’t met, the trip will be canceled and you’ll get a 100% refund — deposit and all.
• That refund is our only obligation, so you won’t be left waiting on promises we can’t keep.

➕ Optional Add-Ons

Add-Ons are little bonus adventures (like a Puglia extension or Vatican Museum tour) you can tack onto your base trip.

• Separate minimums: Add-Ons may require their own number of participants. If the minimum isn’t met, we’ll refund 100% of the Add-On cost — while your base trip still goes on.
• Operator obligation: We’ll tell you at least 60 days before departure if an Add-On won’t run. After that, if it’s on the schedule, it’s guaranteed.
• Flexibility in format: Some Add-Ons may run differently depending on how many people sign up:
  • If it’s just one or two Guests, you might join a trusted small group tour with another provider.
  • If enough Guests join, we’ll create a private Curio Italia experience just for us.
• Either way, you’ll get the core experience you booked.

📋 Cancellations Made Simple

• The easiest way to cancel is by using our Cancellation Form. You’ll instantly get an email confirmation with the official date/time — this is your “cancellation date.”
• Prefer email? Send your request to info@curioitalia.com (be sure to include your Booking Reference). The time stamp on our server counts as your cancellation date.
• Refunds or credits (if due) are processed within 14 business days.

🔗 Formal Policies

This page is the friendly version of our terms. For the full formal Payment & Refund Policies (with all the legal detail), please see:
👉 https://curioitalia.com/payments-refunds/