✨ How Payments, Cancellations & Add-Ons Work  (The Friendly Version)

We like to keep things clear and human — no fine print hidden in the corners.  Here’s how everything works when you book a Curio Italia adventure.

💳 Payment Options

At checkout, you choose one of the following:

Option 1: Pay in Full

• Prefer to take care of everything right away?  Pay the full tour price at booking (this includes the $100 deposit).

• You still get the same refund and credit protections described below.

• We always recommend travel insurance, especially for last-minute plans.

Option 2: Easy Three-Part Payment Plan

• $100 deposit today to reserve your spot
  (Refundable for 15 days if your tour is at least 30 days away)

• Remaining balance paid in three installments:

  • 30 days after booking

  • 60 days after booking

  • 90 days after booking

• All payments must be completed at least 60 days before departure

• A $50 service fee applies to each installment payment
  (Service fees are non-refundable and shown at checkout)

Booked later?
If you book after one or more installment dates have passed, we’ll help you catch up. Any missed payments must be brought current within 15 days of booking or 60 days before departure — whichever comes first. We’ll contact you to arrange this.

⏰ Booking Close to Departure

• If you book within 60 days of departure, the full tour price is due at booking

• Because you’re closer to travel, cancellations follow the same refund & credit rules shown below

🛑 Cancellations & Refunds

Life happens — we get it. Here’s how refunds and credits work if you need to cancel.

Refunds and credits apply only to amounts actually paid.

• Credits can be used on a future Curio Italia tour within 24 months

• Refunds or credits (if due) are processed within 20 business days

👥 Minimum Group Size

Most Curio Italia tours need at least 6 guests to run.   If that minimum isn’t met:

• We’ll cancel the tour

• You’ll receive a 100% refund of all payments, including your deposit

That refund is our sole obligation — no waiting, no uncertainty.

➕ Optional Add-Ons

Add-Ons are bonus experiences you can add to your base tour — things like regional extensions or special guided visits.

How Add-Ons Work

• Separate minimums:
  Some Add-Ons need a minimum number of guests. If that minimum isn’t met, we’ll refund 100% of the Add-On cost, and your main tour still runs.

• Confirmed within 60 days:
  Once an Add-On is confirmed within 60 days of departure, it becomes non-refundable, unless Curio Italia cancels it.

• Flexible format:
  Depending on group size, an Add-On may run as:

  • A private Curio Italia experience, or

  • A small group tour with one of our trusted partners
    Either way, you’ll receive the core experience you booked.

• Canceling Add-Ons (see the Cancellation Policy)
  

  • If you cancel an Add-On only (but keep your tour), it follows the same refund and credit timing rules as the base tour. 

  • If you cancel your base tour, all related Add-Ons are automatically canceled and refunded or credited on the same timeline.

📋 Cancellations Made Simple

• The easiest way to cancel is through our Cancellation Form — you’ll instantly receive a confirmation email with the official date/time.

• Prefer email? Write to info@curioitalia.com (please include your booking reference).

• Refunds or credits (if due) are processed within 20 business days.

🔗 Formal Policies

This page is the friendly version of our terms. For the complete legal Payment & Cancellation Policy, please visit:  👉 Payment & Cancellation Policy

✅ By completing your booking, you confirm that you’ve reviewed and agree to these payment and cancellation terms.